Did you know that every Colorado CSS worker impacts the performance of the Colorado CSS program? Whether you are a seasoned child support worker or new to the program, understanding the importance of the CSS Performance Measures are key to the success of the Child Support Program. In this session we will be taking a deep dive into the details of the Federal Performance measures and Colorado Department of Human Services C-Stat. During this session you will obtain a better understanding of how we obtain the data, calculate the percentages and how these measures can impact your county program and incentives.