Are there some days that you wish you had a magic wand to wave over your caseload? Are you at a dead end working with a parent and the case seems stalled out? Are you working harder than some parents on your caseload? Then this session is for you!

During this session we will talk about how to incorporate trauma-informed and behaviorally-informed skills when working with even the most difficult parents. Staff will learn how to put parents back in the driver's seat and help them develop ownership/accountability over their own case success.

This session features:

• Skills Practice
• Parent Motivation and Accountability
• De-escalation Strategies
• Tips for Working with Parents Over the Phone
• Active Listening
• Motivational Interviewing

* No previous training required